British High Commission Pretoria
British High Commission
255 Hill Street
General and Consular enquiries: +27 12 421 7500
Passport Enquiries: +44 (0) 300 222 0000
Consular enquiries: +27 86 535 5422
Visa enquiries from within South Africa - Monday to Friday, 24 hours. Calls cost £1.37 per minute on top of your standard network charges. Telephone: 00 44 203 481 1736
The British High Commission Pretoria maintains and develops relations between the UK and South Africa, Lesotho and Swaziland.
If you are in South Africa and you need urgent help (for example, you have been attacked, arrested or someone has died), call +27 12 421 7500. If you are in the UK and worried about a British national in South Africa, call 020 7008 1500.
Get an emergency travel document
You can apply for an emergency travel document if you are abroad and your passport has been lost or stolen, damaged or expired, and you cannot get a new or replacement passport in time to travel, here: www.gov.uk/emergency-travel-document
If the person needing the emergency travel document is under 16, a parent or guardian should apply on their behalf.
If you are due to travel in the next 24 hours, contact the British High Commission Pretoria here: www.gov.uk/world/organisations/british-high-commission-pretoria#contact-us, as soon as possible
If you are travelling in more than 3 weeks, check if you can get a new or replacement passport in time to travel, here: www.gov.uk/renew-adult-passport
If you are not a British citizen or have not had a British passport before
If you are not sure, check if you are a British citizen here: www.gov.uk/check-british-citizen
If you are not a British citizen but think you may be eligible, contact the British High Commission Pretoria to apply for an emergency travel document here: www.gov.uk/world/organisations/british-high-commission-pretoria#contact-us
Once you have contacted them, you will be advised to make an appointment to apply for an emergency travel document at the British High Commission Pretoria, here: www.consular-appointments.service.gov.uk/fco/#!/british-high-commission-pretoria/issuing-an-emergency-travel-document/slot_picker
Notarial and documentary services
For legal reasons, the British High Commission are unable to carry out notarial acts in Commonwealth countries. This includes certifying documents as true copies of originals, administering oaths or taking affidavits. For these or other notarial acts, you should contact a local notary, see here: www.gov.uk/guidance/notarial-and-documentary-services-guide-for-south-africa#the-services-we-provide. A standard letter is available to confirm they do not offer these services in South Africa.
We offer a limited range of documentary services. See the list of documentary services we provide here: www.gov.uk/guidance/notarial-and-documentary-services-guide-for-south-africa#the-services-we-provide.
The British High Commission charge fees for some of their services. See the full list of consular fees in South Africa here: www.gov.uk/government/publications/south-africa-consular-fees
They also provide services in Cape Town, see here for more details: www.gov.uk/world/organisations/british-consulate-general-cape-town