Business etiquette, language & culture

Overview

Many languages and dialects are spoken in South Africa, but English is the most-widely understood, and the common business language.

Most South African businesses are hierarchical and bureaucratic in nature, although increasingly black, younger middle-managers are becoming proactively involved in decision making.

You should avoid anything that could be considered a 'hard sell' approach. It is better to be understated and patient with South African contacts. Being seen as pushy will probably alienate people.

Given the large number of diverse and distinct sub-cultures within the country, you should have a good understanding of local cultures and issues. Putting together successful teams requires a great deal of local knowledge. A good understanding of local sensitivities can also assist with developing trust and good working relationships.

South African public holidays

2017

Date:	Holiday:
Saturday 16^th December	Day of Reconciliation
Monday 25^th December	Christmas Day
Tuesday 26^th December	Day of Goodwill

2018

Date:	Holiday:
Monday 1^st January	New Year’s Day
Wednesday 21^st March	Human Rights Day
Friday 30^th March	Good Friday
Monday 2^nd April	Family Day
Friday 27^th April	Freedom Day
Tuesday 1^st May	Workers Day
Saturday 16^th June	Youth Day
Thursday 9^th August	National Women’s Day
Monday 24^th September	Heritage Day
Sunday 16^th December	Day of Reconciliation
Monday 17^th December	Public Holiday
Tuesday 25^th December	Christmas Day
Wednesday 26^th December	Day of Goodwill

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